Careers

Now Hiring: Customer Service Representative

Duties

Provide exceptional customer service while supporting the daily operations of the office and ensuring a smooth repair experience for every customer.

Greet customers and answer incoming phone calls
Schedule appointments and manage the daily repair schedule
Communicate repair updates and answer customer questions
Assist with insurance paperwork and repair documentation
Maintain accurate customer records and process office paperwork
Coordinate with estimators, technicians, and management to keep repairs moving efficiently

Communicating effectively with the team to coordinate and prioritize tasks efficiently.

Embrace our Culture of Care by providing outstanding customer service at every opportunity.

Benefits

Safe Work Environment
Health/Life/Dental/Vision Insurance & Simple IRA Plan
Competitive Salary, Paid Weekly
Paid Vacation
Ongoing Training & Certification Opportunities

I will identify external customers in order to deliver successful products with care, being open to constructive criticism (should I deliver a faulty product) to help myself, my department and my company become the best version of itself.

I will also identify my internal customers and accept their products with gratitude, always taking the time to discuss how we might resolve a faulty product should I receive one.

I will choose to work in cooperation versus competition to assure all team members may have the opportunity to grow in their careers.

I will remember that I am part of a bigger mission, to WOW our vehicle owners and agree to do the next right thing to assure this success.

Apply Now!

All Ron’s employees are responsible for carrying out our mission, which is to listen to, educate, and counsel customers to expedite top-quality repairs while building trusting relationships. Our core values are honesty, trust, integrity, accountability, efficiency, collaboration, continuous improvement, humility, and commitment to customers. Forming this relationship is the basis on which we operate, and directly ties into our employee mission statement.

Now Hiring: Parts Manager

Duties

Provide exceptional customer service while supporting the daily operations of the office and ensuring a smooth repair experience for every customer.

Order, receive, inspect, and organize automotive parts
Verify parts for accuracy, quality, and completeness
Coordinate with technicians and estimators throughout the repair process
Communicate with vendors regarding orders, returns, and backorders
Track parts availability and follow up on delayed shipments
Maintain organized inventory and accurate parts records

Support the repair team by ensuring parts are available when needed.

Embrace our Culture of Care by providing outstanding customer service at every opportunity.

Benefits

Safe Work Environment
Health/Life/Dental/Vision Insurance & Simple IRA Plan
Competitive Salary, Paid Weekly
Paid Vacation
Ongoing Training & Certification Opportunities

Employee Mission Statement

I will identify external customers in order to deliver successful products with care, being open to constructive criticism (should I deliver a faulty product) to help myself, my department and my company become the best version of itself.

I will also identify my internal customers and accept their products with gratitude, always taking the time to discuss how we might resolve a faulty product should I receive one.

I will choose to work in cooperation versus competition to assure all team members may have the opportunity to grow in their careers.

I will remember that I am part of a bigger mission, to WOW our vehicle owners and agree to do the next right thing to assure this success.

Apply Now!

All Ron’s employees are responsible for carrying out our mission, which is to listen to, educate, and counsel customers to expedite top-quality repairs while building trusting relationships. Our core values are honesty, trust, integrity, accountability, efficiency, collaboration, continuous improvement, humility, and commitment to customers. Forming this relationship is the basis on which we operate, and directly ties into our employee mission statement.

Want to join our team?

Our vision is to be the region’s premier collision repair shop by fostering an outstanding customer experience and dynamic company culture in a changing world and industry, inspiring our employees to be the best version of themselves so that our business can be the best version of itself. If you’d like to be part of our team, we want to hear from you.

Ron’s Collision Center is an equal opportunity employer. We do not discriminate on the basis of race, color, age, sex, national origin, religion, or mental or physical disability.

Looking for a new career?

Ron’s Collision Center is always looking for people who can help us achieve our vision of being the region’s premier collision shop. We invest in our employees, providing opportunities for training and certification. We offer a great benefits package, a positive company culture, and opportunities for advancement.